Privacy policy
Privacy Policy – Vitalis Nature
We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you visit or use our website (hereinafter, the "Site").
1. Data Controller Identification
The party responsible for the processing of your personal data is Vitalis Nature, the owner of this website, committed to protecting your privacy and managing your personal data in accordance with applicable data protection regulations.
2. Data We Collect
We collect different types of information to provide and improve our services. The personal data we may collect includes:
Identification data: name, email address, phone number, postal address, etc. Browsing data: IP address, browser type, device used, pages visited, time spent on the Site, and other data collected through cookies (please refer to our Cookie Policy). Preference data: interests and preferences collected through forms or based on your browsing and activity on the Site. Transaction data: if you make a purchase, we collect payment details (non-sensitive information), billing data, and order history.
By entering your email address in the purchase form, it will be automatically stored, regardless of whether you complete the transaction, and may be used to facilitate the purchase process, provide assistance in case of issues, send you marketing communications with promotions and news (which you may unsubscribe from at any time), and follow up on incomplete orders to improve your shopping experience.
3. Purposes of Processing
The personal data we collect is used for the following purposes:
Service provision: managing your account, providing the products or services requested, and processing your transactions. Communication: responding to your inquiries, sending you information about your account or orders, and notifying you of important changes to our services. Website and service improvement: analyzing user behavior and optimizing the browsing experience. Marketing and advertising: sending you promotional information about products or services, with prior consent when required. Legal compliance: complying with legal obligations and protecting our rights.
4. Legal Basis for Data Processing
Vitalis Nature processes your personal data based on:
Your consent (especially for marketing purposes). The performance of a contract when making a purchase or requesting services. Legitimate interest in improving our services and the website. Compliance with legal obligations.
5. Do We Share Your Personal Data?
We may share your personal data only in the following cases:
Service providers: companies that help us operate the Site, process payments, handle shipping, or send communications. Advertising and analytics: platforms that allow us to improve our marketing strategies. Legal compliance: when required by law or a competent authority.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Afterward, it will be securely deleted.
7. Your Rights
You have the right to access, rectify, delete, and port your personal data, as well as to restrict or object to its processing. You may also withdraw your consent at any time. To exercise these rights, simply contact us.
8. Data Security
Vitalis Nature implements technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If your data is transferred to third parties outside your country or the European Union (if applicable), the necessary legal measures will be taken to ensure its protection.
10. Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend that you review their corresponding policies.
11. Changes to this Privacy Policy
Vitalis Nature reserves the right to update this Privacy Policy. Any significant changes will be communicated, and we recommend reviewing it periodically.
12. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please do not hesitate to contact us.